![]() The second KPI has a single trigger for critical 25% of the time. The first KPI has a trigger for critical 15% of the time and a trigger for high 50% of the time. ![]() Status over time alerts require you to define one or more trigger conditions per selected KPI.įor example, you select two KPIs for your alert. Status over time alerts are multi-KPI alerts based on the severity level status of one or more KPIs. The itoa_admin and itoa_team_admin roles have this capability by default. Your role must have the write_itsi_correlation_search capability to create multi-KPI alerts. Within a deep dive, select one or more KPI swim lanes and then click Bulk Actions > Create Multi KPI Alert.Select Multi-KPI Alerts from the ITSI main menu.There are two ways to create a multi-KPI alert: Composite KPI scores are calculated from the KPI severity-level status and an importance value that you assign to the KPI when you create the alert. If one or more trigger conditions for each KPI are satisfied simultaneously, ITSI triggers an alert and generates a notable event.īased on a composite score of all KPIs added to the alert. Splunk IT Service Intelligence (ITSI) provides two types of multi-KPI alerts:īased on the severity level of one or more KPIs. They help you identify causal relationships, investigate root cause, and provide insights into behaviors across your infrastructure. Multi-KPI alerts are useful for correlating the status of multiple KPIs across multiple services. Multi-KPI alerts can bring such trending behaviors to your attention early, so that you can take action to minimize any impact on performance. A sudden simultaneous spike in both CPU load percent and web request KPIs might indicate a DDOS (Distributed Denial of Service) attack. When trigger conditions occur simultaneously for each KPI, the search generates a notable event.įor example, to avoid the negative impact that a large spike in traffic can have on website performance, you might create a multi-KPI alert based on two common KPIs: CPU load percent and web requests. A multi-KPI alert in IT Service Intelligence (ITSI) is a type of correlation search that's based on defined trigger conditions for two or more KPIs.
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